Privacy Policy for Absolute Grappling Academy

Effective Date: 10/01/2024

1. Introduction
   Absolute Grappling Academy (“we,” “us,” or “our”) is committed to protecting the privacy of our customers, website visitors, and users of our messaging services. This Privacy Policy describes the types of information we may collect, how we use it, and the steps we take to ensure your information remains protected.
2. Information We Collect
   We may collect personal information in various ways, including, but not limited to, when you:

• Visit our website
• Enroll in our classes
• Use our mobile or web applications
• Subscribe to our services
• Fill out a form or contact us for support

The types of information we may collect include:

• Personal Information: Your name, contact information (email, phone number), and payment details
• Technical Information: IP addresses, browser type, and access times to improve user experience
• Device Information: Device type, location, and usage data for optimizing our messaging services

3. How We Use Your Information
   The information collected from you is used to:

• Provide our services and manage your account
• Send transactional communications, including class confirmations, schedule updates, and account notifications
• Improve our services, user experience, and communications
• Process payments and provide billing information
• Send promotional offers or updates on our services, where you have consented

4. Text Messaging Consent and Communication
   By providing your phone number, you consent to receive text messages from Absolute Grappling Academy related to your account, class schedules, updates, and relevant promotions. Message frequency may vary. You may opt out at any time by replying “STOP” to any text message, or by contacting us directly.
5. Information Sharing and Disclosure
   We will never sell or distribute your personal information to third parties for marketing purposes. We may share your information in the following cases:

• With trusted third-party service providers who assist in delivering services to you
• To comply with legal obligations, such as court orders or legal processes
• To protect the rights, safety, and security of our company, users, and others

6. Data Security
   We take appropriate measures to protect your information against unauthorized access, disclosure, or misuse. While no security system is impenetrable, we strive to maintain a high standard of data security in all aspects of our services.
7. Opting Out of Communications
   You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in any promotional email or text message or by contacting us directly. For SMS opt-out, reply with “STOP” to any message.
8. Changes to This Privacy Policy
   We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the effective date. Your continued use of our services after any changes signifies your acceptance of those changes.

9. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at: Absolute Grappling Academy
Email:[email protected]